A Distance Selling Pharmacy is a fully registered NHS pharmacy that provides medicines and healthcare services remotely rather than through a walk-in premises. This means we do not serve patients face-to-face at our pharmacy site, but instead provide services by phone, online, or by delivery.
Yes. We dispense NHS prescriptions free of charge for eligible patients, with safe and secure nationwide delivery direct to your home or care setting.
Yes. We can dispense both NHS and private prescriptions, delivered directly to your address.
We offer several ways to manage your prescriptions:
Yes. All NHS prescriptions are delivered free of charge across the UK. Private prescriptions may incur a delivery charge, which will be confirmed when you place your order.
As part of our NHS contract, we provide a range of services, including:
Signposting to other healthcare providers if needed
Absolutely. Our pharmacists are available during our opening hours by phone, video call, or secure messaging. We ensure patients always have easy access to professional advice.
No. As a Distance Selling Pharmacy, we are not allowed to provide face-to-face, walk-in services at our site. All patient interactions are carried out remotely.
We use tracked delivery services with tamper-proof packaging. Deliveries requiring refrigeration are sent in insulated packaging with temperature monitoring.
You can contact our pharmacy team straight away by phone, email, or through our website. We follow a clear complaints and incident-handling policy to resolve issues quickly and safely.
Yes. We provide specialist medicines management services for care homes, residential homes, and domiciliary care patients across the UK.
Yes. Quilliam Care is fully registered with the General Pharmaceutical Council (GPhC) and operates under NHS regulations as a Distance Selling Pharmacy.
If you require urgent medical help and it’s not an emergency, please visit NHS 111 or call 111 for advice. For life-threatening emergencies, call 999 immediately.
At Quilliam Care, we go beyond simply dispensing medicines we deliver complete pharmacy solutions that make life easier for care providers and safer for patients.
At Quilliam Care, we go beyond simply dispensing medicines — we deliver complete pharmacy solutions that make life easier for care providers and safer for patients.